Services Portals
Fixed-scope 14-day sprint
Customer portal development
Give customers a secure place to complete tasks, exchange information and track progress.
A focused portal build for one clear customer journey, delivered as a standalone product or connected to an existing system.
What ships
A useful first scope
- Secure customer access and account views
- The agreed onboarding, status or approval workflow
- File and message handling where required
- Deployment, documentation and code handover
The sprint
One agreed outcome, built in 14 days
- 01
Lock the scope
Agree the core journey, acceptance criteria and launch target before development starts.
- 02
Build and review
Work through the agreed scope with focused reviews and clear decisions.
- 03
Launch and hand over
Deploy the finished scope, document the system and hand over the codebase.
Good fit
Built for a clear starting point
- Customer work currently spread across email and documents
- A repeatable onboarding or service-delivery process
- Teams with a defined source of customer data